With the rapid development of China's new energy automobile industry, green new energy electric vehicles have become the choice of more and more consumers. With the arrival of the low temperature season in winter, problems such as shortened battery life and slow charging that affect the driving experience and consumer satisfaction of new energy electric vehicles become more prominent. To expand consumers' awareness of the use of new energy electric vehicles, protect consumers' legitimate rights and interests, and reduce or avoid consumer disputes, Newyea Technology issued the following tips to the majority of new energy electric vehicle owners:

一、Multi-angle consideration, more rational choice.

Newyea Technology reminds consumers to pay more attention to the cruising range and charging conditions of new energy electric vehicles. Before purchasing new energy electric vehicles, the configuration performance, cruising range, after-sales service, sales evaluation and other contents of different brand models should be investigated and compared from different angles. You can make a comprehensive decision by consulting in the shop, searching online, evaluating and comparing, self-driving, etc., combined with information such as subsidy policy, corporate publicity and consumer reputation. If a consumer rents a license plate number, chooses the whole vehicle or battery pack to rent and sell, it is best to sign an agreement with the relevant transaction parties to clarify the rights and obligations of all parties. In order to ensure timely and convenient charging after purchasing a car, it is recommended to consult the residential area in advance whether to support the installation of private charging piles, or check the supporting construction of public charging piles around the residence and office to meet the daily commuting and living needs. For new energy electric vehicle brands that often have consumer disputes, inadequate after-sales service, easily damaged vehicle spare parts, frequent failures and even serious accidents, it is necessary to choose carefully.

二、Get into good habits, and it's safer to use cars.

Newyea Technology reminds consumers to develop good habits of using new energy electric vehicles. When charging a vehicle, choose a charging pile that meets the national safety standards, and keep away from flammable and explosive materials to avoid potential safety hazards. Especially in rainy and snowy weather, before charging, make sure that the charging gun head and the vehicle charging port are clean and dry. When charging indoors, pay attention to keeping the environment ventilated. When charging outdoors, be careful not to let rain or snow water flow into the charging port, so as not to cause the internal short circuit of the charging interface and affect the service life of the battery. When the temperature drops in winter, the vehicle tires will become hard and brittle. It is recommended to check the tire pressure regularly to avoid the impact of too high or too low tire pressure on the driving experience and eliminate potential safety hazards. Combined with the endurance mode and travel distance, reasonably allocate the vehicle driving mode and air conditioning ventilation mode, reserve surplus for a rainy day, and beware of the phenomenon of vehicle "squatting" due to excessive power consumption, which will affect the travel experience and arrangement.

三、To operate properly, the battery life is more solid.

Newyea Technology reminds consumers that the battery characteristics of new energy electric vehicles should be fully considered in the operation of starting, parking, charging and driving. Before the trip, the circuit and battery pack should be preheated for 1-2 minutes after starting the new energy electric vehicle, so that the battery pack can reach more suitable working conditions, which is conducive to prolonging the battery life and endurance function. Due to the low battery charging and discharging efficiency in winter, the charging or parking of new energy electric vehicles should try to choose an environment with relatively suitable temperature, such as indoor parking lot or sunny outdoor parking lot, in order to improve battery activity, reduce battery life loss and improve charging efficiency. It is necessary to develop the charging habit of "shallow charging and shallow discharging", try not to run out of battery power and recharge it, so that it can be charged on demand and in time; Keep rational, peaceful and steady driving habits. Unless you encounter special or emergency situations, try your best to avoid such operations as quick acceleration, sharp turning and sudden braking, which not only ensures travel safety, but also saves vehicle power consumption. In addition, when the new energy electric vehicle is idle for a long time, it should be properly recharged and then properly parked, and the battery should be powered on regularly, so as to prevent the battery from standing for too long in a state of power loss, which is not conducive to the health of the battery.

四、With a good charging pile, charging is more convenient.

When consumers use charging piles, they should consider safety, regularity and convenience. And the problem of battery life and charging has always been one of the main pain points of new energy electric car owners. The most convenient way is to install private charging piles conditionally. At present, many communities can support the installation of charging piles in fixed parking spaces. It is best to consult and confirm with the property in advance. If you don't have the installation conditions, you can download all kinds of charging apps to inquire about the nearby public charging piles that are idle. On the premise of ensuring the charging safety, combined with your own actual situation, you can make the best choice by comprehensively considering the charging pile brand, geographical distance, charging price, accuracy of settlement, convenience of settlement, timeliness of troubleshooting, etc. If you choose portable charging gun for new energy electric vehicle by yourself, you should pay attention to check whether the product has been tested and certified by a third-party professional organization, confirm whether the whole product implements the current standard, and see if the logo and description include manufacturer information, equipment information, rated output voltage and current, nature of input power supply (AC or DC), use environment, etc. At the same time, pay attention to safety protection function and quality assurance service, and choose charging gun products with excellent quality. When using the charging gun equipment, observe and check whether the charging pile equipment has a fault prompt, whether the insulation of the charging cable is damaged, whether the shell of the control box is damaged, and the metal conductor is exposed, etc. If so, stop using it immediately.

五、Check the certificate and safeguard the rights.

Newyea Technology reminds consumers that when purchasing new energy electric vehicles and supporting charging pile installation services, they should carefully sign contracts, carefully check vouchers and keep them properly. In recent years, government departments at all levels have issued a series of preferential policies, so consumers can pay proper attention to them before buying a car, which is convenient for comparison and understanding; When buying a car, you should pay attention to the publicity information and sales requirements of relevant vehicle brands, whether there are exaggerated publicity, induced sales, deliberate tying or bundled sales, etc. In the sales contract, important information such as vehicle type (model, color, standard/optional, etc.), car purchase amount (the difference between "deposit" and "deposit"), car pick-up time, maintenance, after-sales service, refund agreement, etc. should be indicated, and it is clear whether the charging pile is included with the car, free installation, retention time, transfer and transfer, etc. For possible controversial matters or vague welfare benefits, it is best to indicate them in the car purchase contract. Consumers should take the initiative to ask for invoices and other purchase vouchers or related service vouchers and keep them properly. When picking up the car, they should carefully check the consistency of the vehicle configuration, and check whether the three-guarantee vouchers, invoices, car purchase contracts and other related vouchers are complete one by one. If any defects or inconsistencies with the contract are found in the vehicle, they should report them to the operators on the spot. If communication and consultation fail, you can make a complaint to the Consumers Association or administrative supervision department where the operator is located in combination with the actual situation, and safeguard your rights and interests according to law.